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Leading Indicators are like inputs - they measure the activities necessary to achieve your goals. As the name implies, these indicators lead to results, they come first.. Leading indicators can be hard to measure, but they’re easy to directly influence and describe how to achieve your goals.
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Lagging Indicators are like outputs - they measure the actual results. Lagging indicators show the final score of your strategy and/or efforts. These metrics are easy to measure, but hard to directly improve. Most likely, your primary KPI - where you’re going - falls into this category.
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The problem is that some of these metrics aren’t meaningful. They don’t necessarily translate into results. They’re also easy to fake. In fact, some of the most visible metrics are the most misleading.
* Twitter followers * Facebook Likes * Klout
Examples of metrics
- The amount of followers you have (on Instagram, your Facebook page…)
- The amount of subscribers on your email list
- The amount of likes on a post or video
- The amount of views on a video on YouTube or IG Stories
- Your open or click through rates
- Engaged, authentic comments on posts
- Shares of videos, posts, etc.
- Your monthly revenue
- Number of comments
- Number of registered users
- Number of retweets
- Number of downloads
- Number of page views
- Luxury lifestyle photos